OakStone Digital

The revenue your dental group has already earned — recovered.

OakStone is the AI patient-communication layer that sits on top of your existing practice software and turns unbooked treatment, lapsed patients and no-shows back into booked appointments — across every site, without your staff changing how they work.

Your practice has already earned this revenue. It's leaking out through a lack of follow-up.

Across the industry, 25–35% of recommended treatment is never booked, and 60–70% of practices do no systematic follow-up on the treatment plans they present. The average practice carries 800–2,000 patients who haven't returned in 12 months or more. Add no-shows and the empty chairs that follow them, every week, at every site.

This isn't money you haven't earned. It's money you have earned — presented, recommended, scheduled — that never makes it into the diary. The patient lifecycle is too large and too complex for any team to chase manually across multiple sites, and no practice-management system was built to do it for you.

OakStone sits on top of your existing software and recovers it — automatically, and in your own numbers.

Industry benchmarks cited above are widely reported across the UK private dental sector.

What OakStone does

The AI patient-communication layer that recovers revenue — on top of the software you already run.

No-show recovery & appointment confirmation

Automated, risk-aware confirmations and reminders that cut DNAs — and fill the chair the moment a cancellation comes in.

Patient recall & reactivation

Finds patients due for recall and patients who've gone lapsed, then runs a personalised, sequenced outreach across call and text until they're booked back in.

Waitlist slot-fill

When a chair frees up, OakStone fills it from your waitlist automatically — same day, no empty chair.

Treatment-plan follow-up

Every incomplete treatment plan becomes a structured, timed follow-up sequence. The treatment was already presented. OakStone helps collect it.

AI call & text triage — with safe hand-off

An AI call/text layer handles routine inbound and outbound contact, and safely hands anything clinical, urgent or complex to your team. It never books an emergency wrong.

Receptionist screen-pop & daily worklist

When a call comes in, the receptionist sees who's calling, what they're overdue for, and the upsell — before they pick up. Plus a daily worklist of exactly what to action.

Group dashboard

Recovered revenue, no-show rates and recall performance across every site, in one view — so you see what's working and what isn't.

See it in action

A 2–3 minute walkthrough with the founder.

See how OakStone recovers revenue on top of your existing software — the dashboard, the follow-up sequences, and the monthly report.

Founder demo video — coming soon

A short walkthrough is being recorded. In the meantime, book a discovery call and we'll show you the system live on your own numbers.

Why you can trust us

Safe by design. Honest by default.

Sits on top of your existing PMS

Nothing gets ripped out. OakStone connects to the practice-management software you already run and works alongside it — live within days.

Human-in-the-loop, safe by design

The AI handles the routine and escalates anything clinical or urgent to your team. It never books an emergency wrong. Your people stay in control of anything that matters.

GDPR-compliant by architecture

OakStone stores no patient records. Patient data stays in your system. UK-hosted, isolated per practice. There is no OakStone patient data room to breach.

Proof, not promises

We capture your baseline before go-live and report recovered revenue in your own numbers every month. If it isn't working, you see that too.

The return

Conservatively, about £3,000–£5,000 per site, per month.

Recovered from revenue your group has already earned. More where case values are high. These are conservative estimates — proven on the client's own data during the pilot, not projections.

Group sizeRecovered / site / monthRecovered / month
Small · 2-site group£3,000~£6,000/month
Medium · 5-site group£4,000~£20,000/month
Large · 10-site group£5,000+~£50,000+/month

One recovered implant, or a couple of filled no-show slots, covers the month.

We capture your baseline before go-live and report exactly what was recovered every month — in your own numbers. If it isn't working, you see that too. No exit-value projections, no invented multiples — just the revenue OakStone actually put back in your diary.

Pricing

Flat per site. No platform fee. No setup fee.

90-Day Pilot

£500/site/month

All sites. No lock-in.

  • No platform fee
  • No setup fee
  • Full system live from day one
  • Baseline captured before go-live
  • Monthly recovered-revenue report
Example: 15 sites = £7,500/month

Founding Partner

£1,000/site/month

Rate locked for 5 years.

  • No platform fee
  • No setup fee
  • 5-year price lock
  • Full system
  • Direct founder access
Example: 15 sites = £15,000/month

Standard

£2,000/site/month

Flat per site. Never per chair.

  • No platform fee
  • No setup fee
  • Full system
  • Group dashboard
  • Dedicated account management
Example: 15 sites = £30,000/month

How it works

Live within days. Reporting from month one.

01

We capture your baseline

Before anything goes live, we measure where revenue is leaking today — unbooked treatment, lapsed patients, no-shows, empty chairs. This is the number we improve against.

02

We configure OakStone to your group

Your brand voice, your clinical rules, your escalation paths. The system speaks like your practice and hands off exactly where your team wants it to.

03

Live within days — on top of your software

No rip-and-replace. OakStone connects to your existing PMS and starts working alongside your team.

04

A monthly report of what was recovered

Every month you see exactly what OakStone recovered, in your own numbers, against your baseline. Not projections — actuals.

Questions

The things dental group owners ask us first.

We've been burned by AI before.

We get it — most 'AI' in dentistry has been all promise and no proof. OakStone is different by design: we capture your baseline before go-live and report recovered revenue in your own numbers every month. If it isn't working, the same report shows that. You're not asked to take it on faith.

What about our patients' data and GDPR?

OakStone stores no patient records. Patient data stays in your practice-management system — always. We read what we need, act, and keep only anonymised aggregate metrics. UK-hosted, isolated per practice. GDPR-clean by architecture, not by policy.

We're too busy to switch systems.

You don't switch. OakStone sits on top of the software you already run — nothing is ripped out, and your staff don't change how they work. We're live within days, and the follow-up your team couldn't keep up with simply starts happening.

Does it actually work — and where are your results?

We're early and honest about that. That's exactly why the pilot exists: 90 days at £500 per site, no lock-in, with a baseline captured before go-live and a monthly report of exactly what was recovered — proven on your own data, not a slide deck. Most groups reach their own conclusion from the numbers.

How much does it cost?

Flat per site, never per chair. £500 per site per month on the 90-day pilot; £1,000 per site per month as a founding partner (locked for 5 years); £2,000 per site per month at the standard rate. No platform fee, no setup fee. One recovered implant, or a couple of filled no-shows, covers the month.

Founding partners

We're taking on a small number of founding partners.

OakStone is early — and that's the point. Founding partners shape the product, get the 5-year locked rate, work directly with the founder, and recover revenue from their own data before they commit. If you run a UK private dental group of 2–30 sites, let's talk.

Book a discovery call

Or email hello@oakstone-digital.com

OAKSTONE DIGITAL LTD  |  Company No. 17102271  |  90 Whitethorn Avenue, Yiewsley, West Drayton UB7 8LA

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